Articles
Things I have been thinking about. Mostly data, sustainability reporting, business, and whatever I happen to notice.
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The Incapacity to Belong
A lifelong feeling of not belonging, and a book that finally gave it a name: otroversion, a wiring that is not a disability but a way of being.
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Would You Want a Robot to Pick Up Your Call?
Notes from my first business conference. Salesforce showed an AI agent taking a customer call, and it was good enough to make me wonder what happens next.
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Lidl Webshop
I ordered an iron from the Lidl app and it made me think about how a discounter cracked cost leadership in European e-commerce.